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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Connors

August 9, 2026

5  out of  5
rating by Lauren Connors
"I have been a customer of Chris’s for over 20 years. Recently we had to file a homeowners claim for damage from a storm. Everything went as smoothly as possible. We were paid quickly, and Chris helped me submit additional photos that I needed to have additional money reimbursed. Nothing but positive things to say!"
We responded:
"Thank you very much for taking the time to share your positive feedback! I am happy to be able to assist at times of claims and for all your home and automobile insurance needs. Our team truly appreciates being able to work with good people like yourself…thanks Lauren!"
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Olga C

July 27, 2026

5  out of  5
rating by Olga C
"Chris and his team are fantastic to work with! Phenomenal service. Highly recommend!"
We responded:
"Thank you Olga! Our team of insurance professionals are very happy to hear that you appreciate their efforts in handling your home insurance service requests...and they also enjoy working with you too:-). "
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Jordan Hahnn

July 8, 2026

5  out of  5
rating by Jordan Hahnn
"Expert in his field. Honest guy"
We responded:
"Jordan, thank you so much for taking the time to give us a 5 star review! we truly try to educate and then provide the right coverages for home and auto and all insurance needs to all our friends in western pa!"
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Chad warhold

July 8, 2026

5  out of  5
rating by Chad warhold
"We have known Chris for over 10 years. But started to use him for our insurance 3 years ago. Boy are we glad we switched. Our home was under insured prior to him. We had a house fire last year , total loss. The day of the fire while house was still smoldering Chris was at the house. With his check book ready to write a check for expenses to us by for the next week while we sorted through. He has been with us every step of the way during the rebuild. I would recommend Chris to anyone that ever was looking to switch."
We responded:
"Chad and Laurie, thank you so much for the kind review. it is easy to put the time in to properly insure a home when good people like you put their faith in us! You have been a pleasure to work with, and I hope to continue to earn your trust and support."
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Robert Lauffer

June 26, 2026

5  out of  5
rating by Robert Lauffer
"Great customer service from all employees in the office. Very professional and took care of my questions and concerns. Definitely will be using Chris in the near future!"
We responded:
"Robert, you have been a great customer for a long time and we are happy that we can take care of your home and auto and life insurance needs at a 5 star level! "
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Benjamin Wolf

June 24, 2026

5  out of  5
rating by Benjamin Wolf
"Great service and friendly staff. Helped me get set up with insurance for a decent price, but also helped out with investment portfolios. Can't recommend enough!"
We responded:
"Ben, thank you for the 5 star review... it is greatly appreciated. We are happy to assist in all your insurance and financial service needs! "
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Jess

June 24, 2026

5  out of  5
rating by Jess
"Happy with my rates"
We responded:
"So glad you are happy with your insurance policy and the affordable coverage! Thank you for your 5 star review!"
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Lori Rendar

April 17, 2026

5  out of  5
rating by Lori Rendar
"If you are looking for an insurance agency you can truly rely on, I highly recommend Chris Ziance and the team at State Farm in Jeannette. We have been with this office for decades. We have all of our home and auto insurance with State Farm.
While State Farm is a large company, Chris’s office has the feel of a local neighborhood business. The team knows you by name, understands your policies, and provides a level of personal attention that is hard to find. They are responsive, detail-oriented, and consistently follow up to make sure everything is managed properly.
Any time we have had a claim, it has been managed quickly, professionally, and with care. They make what can be a stressful process as smooth and straightforward as possible.
We genuinely appreciate the service and personal attention we receive. This is an exceptional team that consistently goes above and beyond. Highly recommended."
We responded:
"Lori, thank you for taking the time to share your feedback and for your thoughtfulness. We strive to truly be there for you and make sure you are protected properly. Keeping connected with our customers and providing services tailored to each individual and families' specific home & auto needs is our goal. Thanks again for the 5 star review! "
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Rob Burton

October 15, 2025

5  out of  5
rating by Rob Burton
"I’ve been a State Farm policyholder for over 10 years now, and have been very happy with their rates and response when I have needed them. What really makes the State Farm exceptional are the local agents. Chris’s office is exceptional: he knows all the ins and outs of the insurance world, and the ladies who work with him are fantastic: friendly and knowledgeable! Not only have they saved me a bunch of money over the years, they have made State Farm a pleasure to deal with!"
We responded:
"Rob, thanks so much for the 5 star review. I meant to reply sooner but have been celebrating your awesome review for the last 6 months :-) and just now getting around to this. Your family has been a pleasure to serve and i truly appreciate your continued support of our office!"
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Aidan Rusiewicz

July 23, 2025

5  out of  5
rating by Aidan Rusiewicz
"Awesome guy"
We responded:
"Thanks Aidan. Appreciate you taking the time to give us feedback!"
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S

August 16, 2024

5  out of  5
rating by S
"I’ve dealt with many insurance representatives over the years, but Chris, Angelique, and Shelly truly stand out. They’re upfront and transparent, with no hidden surprises. What I appreciate most is how they focus on finding coverage that actually fits my needs, without any pressure.

When I had a tough claim that State Farm was slow to process, Chris stepped in personally and made things happen. He even takes calls late in the day, showing real dedication. Angelique is also fantastic—she’s knowledgeable and always able to answer any questions I throw her way. Shelly was incredibly helpful during the transition from our previous company, ensuring the process was smooth and stress-free.

All three of them are professional yet friendly, and they make me feel like a valued client every time. Plus, Chris has saved me a good amount of money. If you want insurance reps who genuinely care and offer top-notch service, I highly recommend Chris Ziance for insurance."
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Brett H

May 26, 2024

5  out of  5
rating by Brett H
"Wanted to take time to write a review for an amazing agent. I was referred to Chris, and I am grateful I followed through with getting a quote. Chris saved me almost $120 per month on my auto insurance. Chris spent a large amount of time and effort to ensure that the plan worked best for me, and throughout the process I never felt rushed or pressured. Thank you Chris and others at this agency!"
We responded:
"Brett, Thankyou for taking the time to review our office. I truly appreciate the kind words and am thrilled that we are able to insure you properly on the home and the auto while still saving you money! I also appreciate the kind words about our work ethic. We take pride in doing the job as best we can and with proper conversation so that customers know what they have and know their options. It has been a pleasure working with you and we hope to continue to earn your business in the future."
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Amy N

May 9, 2024

5  out of  5
rating by Amy N
"Shelley Soles is always so helpful when I call State Farm. She is the best !! Thank you for always giving me great service ."
We responded:
"I could not agree more! We are very happy to have Shelley helping our customers manage their auto and home insurance needs as well as all the other products she is expert in! Thanks for taking the time to let us know your thoughts!"
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Joni DeArmint

May 8, 2024

5  out of  5
rating by Joni DeArmint
"Very polite. Got me the best rate for cat insurance and probably renters insurance. Explained everything very well"
We responded:
"Thank you Joni! We really appreciate your business and the time you took to leave this review! We will follow up on the renters insurance and we will commit to always explaining options and coverages to protect your most important assets!"
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Carissa Leonard

April 29, 2024

5  out of  5
rating by Carissa Leonard
"Great customer service! Very personable. And great prices!"
We responded:
"Thank you Carissa! We really appreciate the review and the kind words....Strong customer service and Great Auto insurance and home insurance rates are important and we are happy to have earned your trust!"
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Kathie Wertz

April 9, 2024

5  out of  5
rating by Kathie Wertz
"The best customer service I have had in a long time Angelique answered all of my questions and explained my policies in detail. Going into the office Shelly and Chris are very welcoming and always say hello and are there to help. Highly recommend Start Farm for all insurance need."
We responded:
"Thank you so much Kathie for the review. Car and Home and Office insurance can be complex and we are lucky to have Angelique and Shelley to help our customers! I appreciate your support!"
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Jennifer Rhoades

June 23, 2023

5  out of  5
rating by Jennifer Rhoades
"Very nice staff and Chris is also great. I've been with them for over 5 years now. I recommend them."
We responded:
"Jennifer, Thank you for the 5 Star Review! We appreciate your continued support of our office and will work hard to maintain that trust!"
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Shane Winters

June 14, 2023

5  out of  5
rating by Shane Winters
"This is one of the most home comfort styled state farms in the area. Everyone there gets to know you and actually asks about your day. Always friendly and super professional. Information always on hand, and this is coming from using them 10+years. If you want low rates and a good experience go here to chris ziance state farm."
We responded:
"Shane, Wow! Thank u for the kind thoughts and 5 star review! It truly is appreciated. We will work hard to continue to earn your trust and support. "
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Desiree Tomey

May 7, 2023

5  out of  5
rating by Desiree Tomey
"The best customer service!"
We responded:
"Thank you Desiree! The Chris Ziance State Farm team appreciates the feedback and support!"
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Patty Hathaway

February 1, 2022

5  out of  5
rating by Patty Hathaway
"Chris Ziance State Farm Insurance Agency has been a great help and reliable part of my life since 2013. The staff is so knowledgeable and so friendly to me all of the time. I highly recommend them for any Insurance issues that you may have."
We responded:
"Thanks Patty! We are glad to help you with your insurance needs...and very glad to see you are getting the customer service you deserve!"
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Kate D

October 28, 2021

5  out of  5
rating by Kate D
"The process of getting all the documents and updated policy for my new car was extremely quick and the staff are very pleasant and helpful!"
We responded:
"Thanks Kate! we love having you as a State Farm customer and appreciate that you let the Chris Ziance team help you with your auto and all insurance matters"
Profile photo of Jayson Walter

Jayson Walter

July 18, 2021

5  out of  5
rating by Jayson Walter
"Great guy!!!! I purchased life insurance from him and still have it even though I moved out of the area!!"
We responded:
"Thank you Jay! Happy we were able to handle your life insurance needs! We appreciate the kind words."
Profile photo of Kathleen Stinebiser

Kathleen Stinebiser

July 18, 2021

5  out of  5
rating by Kathleen Stinebiser
"The Staff is very friendly and courteous."
We responded:
"Thank you for the feedback Kathy! We were happy to take care of your Home and Automobile insurance needs. And we really appreciate you taking the time to share the positive comment!"
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Teek

June 8, 2021

5  out of  5
rating by Teek
"Always helpful & friendly!!"
We responded:
"Thanks Tika, we appreciate the 5 star review and kind words! We will work hard to continue to earn such accolades!"
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Michael Keenan

March 17, 2021

5  out of  5
rating by Michael Keenan
"I recently switched my home & auto insurance to Chris Ziance State Farm and wish I would have done so sooner. Chris and his team are very professional and have been very responsive when needed...all at a fair price. I had such a great experience that I also switched my business auto insurance as well."
We responded:
"Thank you for the review and support of this agency. I am glad State Farm was able to save you money and my team was able to provide the responsiveness you needed! Excellent customer service is our goal!"